Shipping, Returns & Discounts
All orders are shipped within 48 hours Monday - Saturday 9 am - 4 pm.
We use USPS to deliver our orders. We used the "best method" to ship your items. You can choose from a variety of methods to ship, from ground to express.
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail may not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products and your location.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
- Please email firstname.lastname@example.org to request a refund and we will assign you a RMA#.
- Mail your returned item to:
Scrappy Girl Quilts
1743 NE Gum Swamp Rd
Lake City, FL 32055
Include in your package, a signed letter stating the reason for your return and the original receipt.
Items with a manufacturer defect can be exchanged if requested.
It is our pleasure to be able to occasionally offer discounts on our items. Most items found on our website are eligible for discounts except the following items: