Scrappy Girl Quilts | Shipping, Returns & Discounts | Lake City, FL
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Shipping, Returns & Discounts

Shipping Policy


Turnaround

All orders are shipped within 48 hours Monday - Saturday 9 am - 4 pm.

Carriers


We use USPS to deliver our orders. We used the "best method" to ship your items. You can choose from a variety of methods to ship, from ground to express.

Order Tracking


If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates


The rate charged for the shipping of your order is based on the weight of your products and your location. 

Back Orders


If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.



Return Policy


How To Return An Item


Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

  1. Please email info@scrappygirlquilts.com to request a refund and we will assign you a RMA#.
  2. Mail your returned item to:
Scrappy Girl Quilts
Returns RMA# 
1743 NE Gum Swamp Rd
Lake City, FL  32055 

Include in your package a signed letter stating the reason for your return and the original receipt. 

Exchanges


Items with a manufacturer defect can be exchanged if requested.



Coupon/Discount Policy


It is our pleasure to be able to occasionally offer discounts on our items. Most items found on our website are eligible for discounts except the following items:

  • Templates

  • Rulers

  • Block of the Month subscriptions

  • Finished products i.e. quilts, table runners

  • Sewing and Quilting services
  • Classes (when available)
  • Most Sale Items